Forceo Isolation Commitment to Respect and Protect the Confidentiality of Personal Information in Its Possession

A privacy policy outlines the practices of a public organization in protecting personal information during the collection of such information through technological means. Adapted from the website of the Government of Quebec.

We collect, use, retain, and destroy personal information solely for the purpose of providing high-quality services. Our practices regarding the respect of your personal information comply with the Act Respecting the Protection of Personal Information in the private sector of Quebec, as well as other applicable legal provisions and regulations.

1. Person Responsible for the Protection of Personal Information

Questions about CrowdChat Inc.’s privacy policy and procedures can be addressed to the Person Responsible for the Protection of Personal Information at the following contact details:

• Responsible Person: Maxime Michaud
• By email: info@forceo.ca
• By mail: 2041 QC 222, Saint-Denis-De-Brompton Qc J0B 2P0

2. Policy Changes

This policy may be updated at any time to comply with current legislation. You can check the date of the last update on this page. We encourage you to review the Privacy Policy during your visits to our website to stay informed about how your personal information is handled. If you disagree with the updated terms in the Privacy Policy, we invite you to stop consulting our website. Continuing to use our website after the publication of any changes to this policy constitutes acceptance of the update.

3. Processing of Personal Information

In the course of our activities, we may process different types of Personal Information from this website including the information listed below:

• Contact details (e.g. Name, email address, phone number, physical address);
• Information related to the desired services;
• Information that you choose to provide or transmit to us, for example, when you fill out a form or a job application.
• Information automatically collected when using the website (e.g. activities on the website, browser type, approximate geolocation). These data do not allow us to personally target you but to obtain general de-identified data.

Use of Personal Information

We may use personal information for legitimate purposes such as:

• Operating, administering, maintaining, developing, and improving all features of our website;
• Communicating with you to provide services you have requested, answer your questions, and provide assistance as needed;
• Collecting feedback, comments, questions, requests, and complaints related to our services and website;
• Detecting and preventing fraud, errors, spam, abuse, and security incidents;
• For any other purpose permitted and required by law.

Communication of Personal Information

We do not sell, trade, or otherwise communicate your personal information to third parties, subject to legal exceptions and if we have previously obtained your consent.

We will use your Personal Information only for the purposes for which we have collected them, in accordance with this Policy. We will seek your consent before using your Personal Information for purposes other than those outlined herein, subject to legal exceptions, including when the new intended use is compatible with the purpose for which the Personal Information was originally collected.

We obtain consent directly from the concerned person for the collection, use, and communication of their Personal Information. However, if you provide us with Personal Information about other people, you must ensure that you have duly notified them that you are providing us their information and have obtained their consent to such communication.

Retention of Personal Information

We retain your Personal Information only for the time necessary to achieve the purposes for which the information was collected and to the extent permitted or required by law. Additionally, we remain responsible for retaining it, in accordance with current laws and regulations.

4. Your Rights

As a concerned person, you can exercise the rights outlined below by sending us a written request by email or mail to the attention of our Responsible for the Protection of Personal Information at the contact details indicated in this policy:

• You have the right to be informed of the Personal Information we hold about you, including information about the purposes for which we have used and are using your Personal Information;
• You have the right to request a paper copy of the documents containing your Personal Information, subject to legal exceptions;
• You have the right to have incomplete, ambiguous, outdated, or inaccurate Personal Information about you rectified, modified, and updated;
• You have

the right to request the deletion of your Personal Information if its collection is not authorized by law; - You have the right to withdraw or modify your consent for us to process your Personal Information at any time, subject to legal and contractual restrictions. In certain circumstances, withdrawing your consent may result in our inability to provide a service with the same efficiency; - You have the right to request that your Personal Information be communicated to you or transferred to another organization in a structured, commonly used technological format; - You have the right to file a complaint with the competent authority for Personal Information protection, subject to conditions provided by applicable law. To file a complaint with the Commission d’accès à l’information (Quebec), https://www.cai.gouv.qc.ca/.

In order to process your request, you may be asked to provide appropriate identification documents or to identify yourself in another manner. We will do our best to respond within a month.

5. Cookies and Other Tracking and Profiling Technologies

We use cookies and other tracking or profiling technologies (the “Cookies”) when you access or use our website unless you have configured your browser or device to block certain or all Cookies. These Cookies help us operate, protect, and optimize the website, improve the Services, and personalize your browsing experience based on your interests. Cookies are small text files that a website saves on your computer, mobile device, or web browser when you first access a website. Cookies are used to collect, store, and transmit identifiers, image files, and other information, such as your preferred language, your IP address, the type and version of your browser, the type of device you are using, and your device’s unique identifier, which allows the website operator to recognize your device and your browsing preferences and to ensure the pre-filling of forms or certain required fields during your subsequent visits.

If some of the Cookies we use are deleted at the end of each of your current browsing sessions, other Cookies are persistent and are stored on your device or browser for the duration defined in the corresponding Cookie file to allow us to recognize your browser on your next visit to the website.

Trusted third parties, such as Google Analytics or other similar service providers, may also use Cookies to collect data for us, in accordance with their privacy policies.

Most of the information collected through Cookies is general and does not directly identify you. This information allows us, among other things, to ensure the operation and security of the website, to improve your browsing experience, and to better understand the traffic and interactions that take place on it. Cookies do not cause any material damage to your computer or device and are not used to extract your Personal Information.

When using our website, you can outright refuse the use of Cookies by clicking in the appropriate place on the small navigation window that appears as soon as you arrive on our website.

Moreover, you should know that it is possible to modify the Cookie management settings of your browser, delete Cookies, and activate additional privacy settings. We invite you to consult your browser’s settings.

6. Security Measures

We implement a series of reasonable physical, administrative, technological, and organizational security measures aimed at adequately protecting the confidentiality and security of your Personal Information against loss, theft, or any unauthorized access, disclosure, reproduction, communication, use, modification, or destruction. These measures include the use of recognized software, updating them, a firewall, access control, etc.

We regularly reevaluate our security measures and procedures and modify them if necessary. Despite the measures described above, we cannot guarantee the absolute security of your Personal Information. If you have reasons to believe that your Personal Information is no longer protected, please contact our Responsible for the Protection of Personal Information immediately using the contact details indicated in this Policy.

7. Links to External Websites

It may happen that we include on our website references or links to websites, content, products, or services provided by third parties. However, these services, which we do not administer, are governed by entirely separate and independent privacy policies from ours. Therefore, we assume no responsibility for the content and activities of these sites. This Policy applies only to our website and the services we offer; it does not extend to websites, content, products, or services provided by third parties.